Terms of Service
Last Updated: December 2024
Effective Date: December 1, 2024
AQUAMINE DRILLING LIMITED
Company Registration No: PVT-5JUEPJDX
KRA PIN: P052213470W
4th Floor, Gateway Mall, Syokimau, Mlolongo
P. O. Box 50422-00100 Nairobi
Mobile: 0725 167 711
Email: aquamine.ke@gmail.com
1. Introduction and Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of Aquamine Drilling Limited's ("Company", "we", "our", "us") website, services, and products. By accessing our website at aquaminedrilling.co.ke or engaging our services, you agree to be bound by these Terms.
IMPORTANT: These Terms constitute a legally binding agreement between you and Aquamine Drilling Limited. If you do not agree with any part of these Terms, you must not access our website or use our services.
2. Definitions
- Client
- Any individual or entity that engages our services, whether through our website, email, phone, or in-person consultation.
- Services
- All water-related services provided by Aquamine Drilling Limited as listed in Section 4.
- Project
- A specific service engagement between the Client and the Company.
- Quotation
- A formal price estimate provided by the Company for specific services.
- Contract
- A signed agreement between the Client and Company detailing services, timelines, and costs.
3. Company Information
Legal Status
Aquamine Drilling Limited is a private company registered under the Kenya Companies Act (Cap. 2015), officially incorporated on March 28, 2023.
Licenses and Certifications
We maintain all necessary licenses and certifications including:
- NEMA Environmental Compliance License
- Water Resources Authority (WRA) Drilling Authorization
- Geological Society of Kenya (GSK) Membership
- KRA Tax Compliance Certificate
4. Services Offered
| Service Category | Description |
|---|---|
| Hydrogeological Survey | Geophysical surveys to identify optimal drilling locations using modern technology |
| Borehole Drilling | Professional drilling services using state-of-the-art equipment |
| EIA & NEMA Licensing | Complete environmental impact assessment and permit acquisition |
| Test Pumping & Analysis | Yield testing and water quality analysis |
| Maintenance Services | Borehole rehabilitation and preventative maintenance contracts |
| Pump Installation | Submersible and solar pump installation with complete systems |
5. Service Engagement Process
Initial Consultation
All service engagements begin with a free initial consultation to understand project requirements, location specifics, and client expectations.
Site Assessment
Our certified hydrogeologists conduct on-site assessments to determine feasibility and prepare detailed survey reports.
Permitting Process
We handle all necessary permits including WRA authorization and NEMA EIA licensing on behalf of the client.
Quotation and Contract
Detailed quotations are provided for approval. Upon acceptance, a formal contract is signed outlining scope, timeline, and payment terms.
6. Pricing and Payment Terms
Quotations
All quotations are valid for 30 days from issue date. Prices are subject to change based on market conditions and project specifics.
Payment Schedule
Standard payment terms:
- 50% deposit upon contract signing
- 40% upon commencement of drilling
- 10% upon project completion and handover
Accepted Payment Methods
We accept:
- Bank transfers (provide account details in invoice)
- Mobile money (M-Pesa)
- Cheques (subject to clearance)
- Cash (with official receipt)
7. Warranties and Guarantees
Service Guarantees:
- Workmanship Warranty: 12 months on all drilling and installation work
- Equipment Warranty: As per manufacturer specifications
- Yield Guarantee: Based on hydrogeological survey estimates
- Permit Guarantee: Full assistance in obtaining all required permits
Limitations
Warranties do not cover:
- Damage caused by client negligence
- Unauthorized modifications or repairs
- Force majeure events
- Normal wear and tear
8. Client Responsibilities
Site Access
Client must provide unobstructed access to the project site for our teams and equipment.
Documentation
Client must provide all necessary documentation including title deeds, identification, and KRA PIN for permit processing.
Safety Compliance
Client must ensure the site is safe for our personnel and comply with all safety instructions provided by our team.
9. Limitation of Liability
General Limitation
Our liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project.
Exclusions
We are not liable for:
- Consequential or indirect damages
- Loss of profits or business opportunities
- Delays caused by third parties or regulatory bodies
- Acts of God or force majeure events
10. Dispute Resolution
Negotiation
All disputes shall first be attempted to be resolved through good faith negotiation between the parties.
Mediation
If negotiation fails, parties agree to submit to mediation by a mutually agreed upon mediator.
Arbitration
Unresolved disputes shall be settled by arbitration in Nairobi, Kenya in accordance with the Arbitration Act of Kenya.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Kenya.
12. Amendments to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
Contact Information
Aquamine Drilling Limited
4th Floor, Gateway Mall, Syokimau, Mlolongo
P. O. Box 50422-00100 Nairobi
Phone: 0725 167 711
Email: aquamine.ke@gmail.com
Website: aquaminedrilling.co.ke